Refund policy

Exchanges are offered for a different size of the same item, subject to availability. If your requested size is unavailable, we will offer store credit or an alternative solution.

Please note:

• Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

• Original shipping fees are non-refundable.

• Custom, engraved, or final-sale items are not eligible for exchange.

To request an exchange, please contact us at casamasosilver@gmail.com with your order number and the size you’d like to exchange for.